Terms of Service

Effective Date: July 9, 2026

Welcome to Zen Avenue. These Terms of Service (“Terms”) govern your access to and use of the Zen Avenue website, client portals, and our digital agency services, including website development, marketing, and strategy solutions (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Description of Services

Zen Avenue provides digital strategy, website development, and marketing services to businesses. In connection with these services, we may provide access to custom dashboards, client portals, or applications designed to facilitate project management, lead capture, and marketing automation.

2. User Accounts and Third-Party Authentication

To access certain features of our Services, you may be required to register for an account.

  • Google OAuth: You may choose to log in or connect to our Services using third-party authentication providers, such as your Google account. By using Google OAuth, you authorize us to access and use your information as described in our Privacy Policy.

  • Account Security: You are responsible for safeguarding your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to use the Services in any way that:

  • Violates any applicable national or international law or regulation.

  • Infringes upon the rights of others, or involves uploading or sharing malicious code, viruses, or harmful data.

  • Attempts to interfere with the proper working of our applications, containers, or web hosting infrastructure.

  • Bypasses any measures we may use to prevent or restrict access to the Services.

4. Intellectual Property Rights

  • Your Data: You retain all ownership rights to the content, materials, and data you submit to our Services.

  • Zen Avenue Property: Unless otherwise agreed upon in a specific Statement of Work or service contract, Zen Avenue retains all rights, title, and interest in our proprietary code, software architectures, custom plugins, and pre-existing digital assets used to deliver the Services.

5. Third-Party Services and Links

Our Services may contain links to or integrate with third-party web sites or services that are not owned or controlled by Zen Avenue (such as external marketing platforms or email delivery services). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Zen Avenue, its founders, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; or (iii) unauthorized access, use, or alteration of your transmissions or content.

7. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our website.

10. Contact Us

If you have any questions about these Terms, please contact us at: Email:info@zenavenue.co.ke