Terms of service

Terms of Service

Effective Date: 1st January 2025

Welcome to Zen Avenue. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our services or interacting with our website, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our site or services.

2. Services Offered

Zen Avenue provides services including (but not limited to):

• Website design & development for service-based businesses

• Landing page creation and marketing setup

• Business email and web hosting assistance

• Strategy consultations and digital support

We reserve the right to modify or discontinue any part of our services without notice.

3. User Responsibilities

You agree to:

• Provide accurate and complete information

• Use our website and services for lawful purposes only

• Refrain from attempting to hack, damage, or disrupt our website or systems

4. Payments and Billing

Payment terms (e.g., deposit, full payment, milestones) will be outlined in individual service agreements or invoices. All fees are non-refundable unless otherwise stated.

5. Intellectual Property

All content, designs, and materials produced by Zen Avenue remain our intellectual property until full payment is received. After payment, ownership is transferred to the client unless stated otherwise in a written agreement.

You may not resell, copy, or distribute our content without permission.

6. Third-Party Tools and Integrations

Our services may include or recommend third-party tools or services (e.g., domain registration, email platforms, analytics tools). We are not responsible for the functionality, security, or policies of these third parties.

7. Limitation of Liability

Zen Avenue shall not be held liable for:

• Any indirect, incidental, or consequential damages

• Downtime or service interruptions caused by third-party providers

• Losses arising from misuse of your website or marketing materials

Our liability is limited to the amount paid for our services.

8. Termination

We reserve the right to terminate access to our services or website for violations of these terms, with or without notice.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and handle your data.

10. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website with a revised effective date. Continued use of our services means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of kenya, without regard to its conflict of law principles.

12. Contact Us

For any questions or concerns about these Terms, please contact us at:

📧 info@zenavenue.co.ke
🌐 Zen Avenue